Text messaging

Last updated August 2026

Short version: my agency runs the business phone lines for the local home-service brands it operates. Text one of those lines and your message goes straight through to the professional who handles that work, and their reply comes back to you from the same number. It's a pass-through, nothing more. No marketing texts, no cold texts, and nobody's number is ever sold or shared.

What this covers

This is the text messaging (SMS) policy for Danny Avila Agency (Daniel Avila), based in Vista, California. The agency operates local business phone numbers for the home-service brands it manages and for its own internal tools, plus one separate number used to introduce itself to contracting businesses. This page explains what texts those numbers send, who receives them, how consent works, and how to make them stop. The full program terms live at dannyavila.com/sms-terms.

What messages get sent

Customer inquiry relay. When a customer calls or texts one of our business numbers, the message is passed through to the contracted service professional who handles that work, or to me. A typical message looks like: "New text to Bright Pro Electric from (555) 123-4567: Can you quote a ceiling fan install?"

Conversation replies. When the professional answers, their reply is passed back to the customer through the same business number the customer texted. The two sides are simply having a conversation, with the line in the middle keeping a record so everyone stays honest about response times and results.

Account notifications. Reminders and status updates that my own internal tools send to me, the account owner. Task reminders, that kind of thing.

Customer confirmations. If you text one of our business numbers, you may receive a short confirmation that your message was received and someone will follow up. That's it. We don't send customers promotions, newsletters, or anything you didn't ask for.

Contractor lead partnership. Separately, and from one dedicated number that is never a customer-facing business line, (858) 400-4340, I text contractors about taking the calls my websites generate. Everyone on that program put their own number in through the form at dannyavila.com/lead-partners, or contacted me first and asked to be texted. Nobody is added any other way, and it carries no offer codes and no promotional content.

Who receives texts, and how they opt in

Only two groups receive recurring texts from these numbers: service professionals and me. Each professional provides their mobile number directly to us when they start working with the agency, then confirms enrollment by replying YES to a text that spells out what they'll receive, how often, that message and data rates may apply, and how to stop. That consent is documented before the first customer message is ever relayed. The exact enrollment flow is published at dannyavila.com/sms-consent.

Customers receive replies only inside conversations they started by texting or calling one of our business numbers first. Consent to receive texts is never a condition of any purchase, and we never buy, rent, or scrape contact lists.

Contractors on the lead partnership program opt in themselves, by entering their mobile number on dannyavila.com/lead-partners and ticking the consent box, or by contacting me first and asking to be texted. That submission is kept as the consent record. Reply STOP, or just say you're not interested, and that number goes on a permanent do-not-contact list across every number we operate.

Frequency and rates

Message frequency varies with customer inquiry volume. Message and data rates may apply, depending on your carrier and plan.

Stopping messages and getting help

Reply STOP to any message to opt out at any time. You'll get one final confirmation that you've been unsubscribed, and then nothing else. Reply HELP for help, or reach me through the contact form and I'll sort it out personally.

Privacy

No mobile phone numbers, text message contents, or SMS opt-in consent records are shared with or sold to third parties or affiliates for marketing or promotional purposes. A customer message is relayed only to the service professional handling that specific request, and nowhere else. The rest of how I handle your information is covered in the privacy policy.

Contact

Questions about text messaging from any of our business numbers? Send me a message through the contact form. I read everything that comes in.